Location: Tanzania, United Republic of
Date Posted: October 30, 2024
Job Type: Full-Time
Contract Type: Permanent
At Vodacom, we’re building a future that’s more connected, inclusive, and sustainable. Our global community thrives by combining human spirit with the latest technology to connect people, businesses, and communities worldwide. Here, our drive to delight customers fuels us. We experiment, innovate, and accomplish things together. Join us to be yourself, share ideas, seize new opportunities, and make a difference.
What You’ll Do
Role Purpose:
As a Business Analyst, you’ll bridge the gap between our business needs and technology solutions. This role is essential for understanding and analyzing business processes, gathering and documenting requirements, and ensuring solutions align with Vodacom’s strategic goals.
Key Responsibilities:
- Requirement Gathering: Work with stakeholders to capture, document, and confirm business needs and translate them into functional requirements.
- Process Analysis: Review and assess current business processes, identifying inefficiencies and proposing optimizations to improve productivity and customer satisfaction.
- Solution Design: Partner with technical teams to design solutions aligned with business objectives and strategic goals.
- Documentation: Maintain thorough documentation, including business requirements, process flows, use cases, and user stories.
- Reporting: Present regular updates to stakeholders and management, summarizing key findings, project progress, risks, and issues.
Who You Are
Core Competencies & Skills:
- Strong analytical and data interpretation skills
- Creative problem-solving abilities
- Solid understanding of IT systems and software
- Detail-oriented approach
- Effective interpersonal skills and teamwork
- Adaptable and flexible with changing priorities
- Self-motivated, with the ability to work independently
- Clear and concise communicator, especially on technical topics
- Time-management skills, able to handle multiple tasks under pressure
- Business acumen and understanding of user journeys
Qualifications:
- Education: Bachelor’s degree in Computer Science, Engineering, IT, or a related field
- Experience: 1-3 years in a Business Analyst or Solution Analyst role
- Industry Knowledge: Familiarity with telecommunications and digital services, preferably in telecommunications
Not a Perfect Fit?
Don’t meet every criterion? We encourage you to apply anyway! At Vodacom, we’re passionate about inclusion and creating a workplace where everyone can thrive. Your experience might align perfectly with this role or another one—let our recruitment team help you see how your skills fit in.
What’s in It for You
At Vodacom, we want you to feel happy and fulfilled, both at work and in life. We offer flexible work options, generous parental leave, and four Spirit Days each year for your personal development and well-being. Plus, enjoy a range of other fantastic benefits!
Who We Are
Vodacom is part of the Vodafone family, a leading telecommunications company in Europe and Africa. Our continuous investment in technology helps improve the lives of millions globally. As part of our team, you’ll feel proud and purposeful, contributing to a culture of innovation and positive impact. We’re committed to equality, diversity, and inclusion in our hiring practices, creating a respectful and supportive workspace for all.
Together we can.
Commitment from Vodacom
At Vodacom, we attract, develop, and retain the best talent by fostering a flexible, motivating, and inclusive environment. We believe diversity drives success and are committed to celebrating and respecting individual differences. Our benefits program reflects our dedication to inclusivity and provides the flexibility you’d expect from a global company.
Ready to take the next step? Apply now and make a difference with us at Vodacom.
